Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Direct Communications: When you contact us via email, contact forms, or project briefs, we collect your name, email address, company name, and project requirements.
• Project & Engineering Data: When building software for you, we may receive access to codebase repositories, architecture documents, and test datasets as required to perform our scope.
• Billing Details: Invoicing and online card/wire payments are managed by Paddle.com Market Ltd. We do not store complete credit card numbers on our servers. Paddle handles payment transactions under its privacy policy.
• Analytics: Anonymous website analytics (such as pages viewed, device type, and referral source) to understand how visitors engage with toradle.ai.

2. Use of Information

We use your information exclusively to:

• Design, develop, and deliver custom software engineering projects and technical roadmaps.
• Communicate with you regarding sprint progress, deliverables, and invoices.
• Maintain security and compliance across our infrastructure and developer environments.

3. Confidentiality and No Model Training

We treat client codebases, internal data schemas, and proprietary business workflows as strictly confidential. Toradle does not aggregate or ingest private client source code or internal datasets to train external foundation AI models.

4. Information Sharing and Disclosure

We do not sell or rent your information. We share data only with:

• Merchant of Record: Paddle.com Market Ltd for secure checkout, tax compliance, and billing management.
• Infrastructure Partners: Cloud hosting providers (e.g., Cloudflare, AWS) used to host and deliver applications.
• Legal Compliance: When required by enforceable statutory law, subpoena, or regulation.

5. Your Privacy Rights

Under applicable data protection laws (including GDPR and CCPA), you have the right to request access to, correction of, or deletion of your personal information held by Toradle. You may make such a request by emailing contact@toradle.com.

6. Security

We employ industry-standard administrative, physical, and technical controls—including encrypted communications (TLS 1.3), scoped API tokens, and access-controlled repositories—to safeguard project assets and personal details.

7. Contact

For inquiries regarding this Privacy Policy, please reach out to contact@toradle.com.